1. Your uploads
Only upload material you own or have permission to use. When you upload a song, we ask you to confirm that you own or have licensed the recording, its composition and the right to use it in videos. We keep that confirmation with the upload, together with the time and your account.
The Terms of Service already ask you to hold the rights for everything you upload and forbid infringing third-party rights. This page explains how we put that into practice.
2. Song checks
Uploaded songs may be compared with a catalogue of commercial recordings by an external recognition service. The check runs in the background and never slows down or blocks your upload. You will see one of these labels next to the song:
- Checking…: the check is still running.
- No match found: the service did not recognise the song. This does not mean the song is cleared for use.
- Commercial recording detected: shown with the artist and title the service matched.
- Not checked: the check was not available for this file.
You can always keep editing and playing your production. If an export contains a commercial recording, we ask you to choose for each one: mute it in that export, swap the song, or state that you hold a licence. AI tools that take your audio as input will not process a file that matched a commercial recording, unless you stated that you hold a licence for it when exporting a production that uses it.
Automatic checks can miss songs and can be wrong. They do not replace your own responsibility for the rights in your uploads.
3. Report content
If you believe content stored on Visutta infringes your copyright, or the copyright of someone you represent, send us a notice with the form below or by email to support@visutta.com. You do not need an account. Please include:
- your name and email address, and whether you act for yourself or for the rights holder;
- the work you believe is infringed;
- where the content is: the link, project or file name, or any other detail that lets us find it;
- why you believe the content infringes your rights;
- a statement that you are acting in good faith and that the information in your notice is accurate and complete.
4. What happens next
We confirm receipt with a reference number. We review each notice carefully, objectively and without undue delay. Where the content is infringing, we restrict access to it, for example by disabling the file: it is then no longer available to anyone but its uploader, including through shared or public links, and it cannot be exported or used as input for AI tools. We keep a record rather than deleting it at once, so a mistake can be put right.
We tell the person who sent the notice what we decided and how they can challenge the decision. We tell you if we used automated means to process the notice.
5. If your content was restricted
If we restrict something you uploaded, we tell you why: what was restricted, the facts we relied on, the rule involved, whether automated means were used, and how you can challenge the decision.
You can reply to that message or write to support@visutta.com within six months to ask us to review the decision, for example if you hold a licence or believe the notice was mistaken. You may also use a certified out-of-court dispute settlement body or go to court.
6. Repeated infringement
We keep a count of confirmed copyright infringements for each account. After a warning, we may suspend or close accounts that repeatedly upload infringing content.
7. Misuse of notices
If someone frequently sends notices that are clearly unfounded, we may, after a warning, stop processing notices from them for a reasonable period.
Copyright notice
Use this form to report content on Visutta that you believe infringes copyright. We use your details to handle the notice, as described in the Privacy Policy. The person who uploaded the content may be told that a notice was received about it.